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Helloponno Privacy Policy Summary

At Helloponno, our customers are number one - always. That's why everything we do is focused on providing excellent customer service and delivering low prices.

The information you share with Helloponno allows us to provide the products and services you need and want while giving you the very best shopping experience. For example, when you shop on Helloponno.com we use what we know about your shopping habits to let you easily reorder products and show you other products that may interest you.

Our founder Faysal Karim reminded us that "a promise we make is a promise we keep," and it's our promise to customers that we respect the trust you place in us and the privacy of the information you share. Part of providing superior customer service includes making sure that we're building a relationship of trust with customers. Our way of doing that is to let you know in a clear, prominent, and easily accessible way how we collect, use, share, and above all protect your personal information.

Our Policy outlines:

  • How and why we collect your personal information;
  • How your personal information is used and protected;
  • When and with whom we share your personal information;
  • What choices you can make about how we collect, use, and share your personal information.

What Type of Information Do We Collect and How Do We Collect It?

We collect information to deliver the products and services you request, to help improve your shopping experience, and to support our business functions. We collect information from you in a variety of ways when you interact with our stores, websites, and mobile services.

What Information Do We Collect?

We may collect the following categories of personal information. Not all categories may be collected about every individual:

  • Personal identifiers, such as name and address
  • Device and online identifiers and related information, such as telephone number and email address
  • Internet, application, and network activity, such as cookie IDs and browser visits
  • Government identifiers, such as national identification numbers and driver’s license numbers
  • Demographic information, such as age and date of birth
  • Financial information, such as credit and debit card numbers and claims information
  • Health and health insurance information, such as prescription numbers and health insurance identification numbers
  • Characteristics of protected classifications under state or federal law, such as gender and nationality
  • Purchase history information, such as products you have bought, rented, and returned
  • Biometric information, such as imagery of the iris, retina, and fingerprints
  • Location information, such as geo-location information
  • Audio, visual, and other sensory information, such as audio and video recordings
  • Employment information, such as occupation, title, licenses and professional memberships
  • Background and criminal information, such as background checks and criminal convictions
  • Education information, such as degree and schooling information
  • Individual preferences and characteristics, such as inferences related to shopping patterns and behaviors

How Do We Collect Information?

We collect information from you in a variety of ways. It may be:

  • Provided directly by you or a member of your household
  • Collected from a device associated with you or your household
  • Collected through in-store technology
  • Collected from another company within our family of companies
  • Collected from an external third-party source